TASCO Answering Service is a message center providing customized call center services. We specialize in business and medical practices of all sizes, customizing our services for each client. For medical health care specialists, TASCO Message Centers takes care of appointment setting, critical care, emergency communication, and dispatch to hospice care services.
24-Hour Call Center Access
TASCO Answering Service answers your patients’ calls 24-hours a day, seven days a week, 365 days out of the year. Never miss another call from a patient. Live, trained professionals answer patient questions, take messages, and provide dispatch services. Plus, our staff knows how to speak to patients and are trained to handle patients in a crisis.
Live Answering Results in Happier Patients
With TASCO Message Centers, your patients are guaranteed to be happier. There is always someone there to take their call. Our fully-staffed call center means your patients experience reduced hold times and faster service overall. Your patients avoid robot messaging that is confusing and frustrating.
Appointment Booking and Record Keeping
Your patients experience seamless appointment booking with TASCO Message Centers. Let our staff take and manage your appointments, freeing your office staff to deal with the patients that are in the office.
Additionally, TASCO keeps impeccable records ensuring that your patients’ sensitive medical records are kept updated and confidential. Plus, having voice recordings of all calls can serve to protect your liability if that ever is required.
Tasco Answering Service
Established in 1930, TASCO Answering Service has over 80 years of experience providing customized call center services. Our communication technology is modern, and our staff is highly experienced and trained.
Some of the services that we offer include voice mail services, emergency dispatch services, e-mail messaging, wireless messaging, toll-free numbers and more. TASCO Answering Service is an industry leader in the medical profession, and customer service is our top priority. We cover a broad service area from the mid-Atlantic to the Midwest and down through the Carolinas. Contact us for more information.