If you are a busy small business owner, chances are you don’t have time to catch every incoming phone call. Unfortunately, this means missing new business and neglecting current clients. Or, if you are taking calls but putting people on hold, this can be hurting your business as well.
The High Cost of Missed Phone Calls
Studies have shown that most callers hang up after being on hold for too long and take their business elsewhere. Additionally, 80% of callers do not leave messages on business voicemails. If the lost call was a new client, you could have just forfeited their business. Plus, missing current clients’ calls may lead them to think that you don’t value them.
Missing calls probably costs your business thousands of dollars a year. Hiring a phone answering service for small business shows your current and prospective customers that you care about their needs. And, a phone answering service handles more than just your calls. As a result, you are left to focus on the daily task of growing your profits.
Phone Answering Service for Small Business: TASCO
TASCO, a leading phone answering service for small business, offers plans of all shapes and sizes to suit your needs. TASCO provides trained staff members to handle messaging, customer service, media response, appointment booking, and more. Each member the TASCO staff represents your business professionally on every call.
Established in 1938, TASCO has decades of experience providing message center answering service and communication services for businesses of all sizes. Plans are customized to fit each business’ individual needs. Our services include 24-hour live answering so your client calls are never missed, e-mail messaging, postal mail service, wireless messaging, order taking, advertising response, credit card processing, lead generation, seminar registrations, and brochure request fulfillment.
We serve clients in Maryland, DC, Northern and Southern Virginia, North Carolina and Ohio. Allow TASCO’s phone answering service for small business to streamline daily operations so you can focus on growing your business. Contact us for more information.