It’s important for medical offices to capture all incoming calls. Patients appreciate prompt, knowledgeable people answering the phone. Plus, during difficult circumstances, people need clear communication. To improve quality of care for your patients, discover how TASCO’s live answering service in Virginia can benefit you.

Live Answering Service Benefits

It’s likely that medical professionals are not available at all hours of the day, and a few callers may be put on hold. Avoided missing calls with a live answering service. An answering service for medical professionals maintains the necessary trust and respect between patients and doctors. Medical offices who work with TASCO enjoy:

Seamless Appointment Booking. Our staff can take and manage your appointments. Thus, freeing personnel to handle patients that are in the office. Additionally, TASCO provides excellent record-keeping.

Never Missing a Call. Missing phone calls leave the impression that your patients are not a top priority, and you can avoid this with our 24/7 answering service. Whether it’s a weekend, holiday, weekday, or after hours, there will never be a missed call.

Assistance with an Influx of Calls. Offices feel hectic when the phone is constantly ringing and there are other tasks to be done. When your office has an increase in call volume, our answering service can assist you in taking these calls.

Avoid Low Priority Calls. Sometimes calls are wrong numbers or low priority stealing time away from other important tasks. Allow TASCO’s live answering service to take care of these calls for you.

Leave A Positive Impression. Patients need empathy. Consequently, when they speak to a human instead of a robot, they feel satisfied. Calls answered with a compassionate and welcoming voice maintain the relationship between the office and patient.

Contact TASCO Message Centers

With over 80 years of experience, TASCO Message Centers offers medical offices professional answering services suited to their needs. Additionally, we provide voice mail, 24-hour live answering, advertising response, emergency dispatch services, critical care, and hospice care services. If you need a live answering service in Virginia, Maryland or the Washington DC area, look no further. Contact us for more information!