The integration of the internet in our daily lives has led to an expectation of instant gratification. This is true as much in the business world as it is in our personal lives. When people call a company they expect an answer, otherwise they will move onto the next service provider. For a business, missing [...]
As a physician, phone calls are an important part of your practice. Patients need to have a way to get in touch with you at all times, but it is unrealistic to be accessible 24/7. This is where a telephone answering service can be a lifesaver. If are considering telephone answering services in Baltimore, read [...]
Beginning with the first time someone calls your business they imagine that they know a lot about you. There's much you can do to keep the impression positive. Most importantly, simply answer your phone. Show that you're ready to talk and care about who's calling. Second, answer your phone with a positive greeting. If you're [...]
Most industries and business sectors have their critical times of year. For HVAC companies, that critical time is during the winter when furnace breakdowns constitute genuine emergencies for people. Many HVAC companies report that winter is their busiest time of year. In fact, some of these businesses are so busy providing services and helping other [...]
How often have you heard people complain about calling a company and getting stuck in a seemingly endless menu of automated responses? Too often, customers and potential customers just want to speak with a human. Many small and medium-sized businesses struggle to compete against bigger operators and companies, but one thing they can frequently deliver [...]
Plumbing isn't an industry that gets to operate on a normal, 9-to-5 schedule. Emergencies happen at all hours of the day and night and someone has to be there to save the day. Without the ability to field these calls all the time, you could be missing out on a lot potential business. Phone Answering [...]
Emergencies arise at any time. Therefore, having a professional call answering service in place is crucial to any medical facility. Also, the key to excelling in the medical field is to provide the utmost care for your patients' needs, concerns, and questions. Medical offices receive calls from patients regardless of the time of day. If [...]
When someone calls your business, they expect to speak to a real person. There are some problems that a machine simply can't solve. Don't frustrate your customers. The solution is a live answering service that's tailored to your business. Learn how to help your customers and your bottom line. An Answering Service Delivers a Human [...]
In today's competitive world, you can't afford to lose a customer because you can't answer a phone call. That missed call can mean a missed opportunity to gain additional business. However, you don't have to continue to lose those leads. The easiest solution is to add an answering service for your business. Doing so will [...]
Many people don't immediately consider a live answering service for small business. Though, when operating a small business there are several activities that need to be properly handled to ensure the business thrives beyond the start up phase. The growth phase is filled with a lot of challenges that need to be overcome to ensure [...]
