Having a tooth emergency could come at any time of the day or there are other things you need to communicate with your dentist’s office about. You may have a dentist’s office that is only open during the day. There are advantages to having an answering service for your dentist’s office.
The great thing about having an answering service is that you can communicate with your dentist. The staff on the other end of the phone will support you and help you through certain situations, good or bad. You may have a toothache and need to be seen right away, you may have a question for your dentist about post-surgery instructions, or you may need to schedule or cancel an appointment.
24 Hour Access
Answering services, like TASCO, are open to the public 24 hours a day and 7 days a week to help out your dentist’s office so they can still help you without talking to you directly. They may be able to provide you with a list of emergency dentist offices that are open all night if you have an emergency.
Calls Don’t Go To Voicemail
It can be frustrating having to call your dentist’s office only to reach their answering machine. If you have something important going on with you, the office staff will not be able to listen to it until their normal business hours. When you call and reach their answering service, you can talk to a live person. They will take messages for you, cancel appointments, leave a message for your dentist, or do anything else you need. The best part about this is that you have confidence that your message is getting through and will be answered momentarily. There’s nothing better than hearing an actual person on the other end to help you out when you need it the most.
These three advantages to having an answering service are crucial. If you are a dentist or work in a dentist’s office, having an answering service means that no one will be turned away and you can relax knowing your company is in the best of hands.
If you are interested in learning more about how a professional phone answering service can help out your business, please contact us for further information. We understand that this is an important step to take, which is why we are ready to answer everything until you feel ready to make a fully-prepared decision.